Refund policy

At Chasing Designs Store, your satisfaction is our top priority! Since all of our products are made-to-order, we do not keep inventory on hand. This means we’re unable to accept returns or exchanges for any items. However, we understand that things don’t always go as planned, and we’re here to help if something goes wrong.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or not as expected, please contact us within 7 days of receiving your item. We will gladly take care of the issue by offering a replacement or refund at no additional cost. To help us resolve this quickly, please include the following information:

• A brief description of the problem
• A photo of the item showing the damage or issue
• Your order number

Customer Satisfaction

We strive to make every experience with Chasing Designs Store a positive one. If you have any questions or concerns, don’t hesitate to contact us. We’ll do our best to make things right!

Thank you for supporting our small business. We’re grateful for your support!